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Privacy and reliability

Directory services often raise questions about privacy, reliability and legality. This section answers them clearly and practically.

Number search by SMS

Text FIRSTNAME LASTNAME CITY to 16500.

Name search by SMS

Text a PHONE NUMBER to 16500 (without spaces, e.g. 0441234567).

Address search by number or name

Text a PHONE NUMBER (without spaces) or FIRSTNAME LASTNAME (and CITY, if known) to 16500.

Price: €3.50 per search.

Other frequently asked questions

Is number search legal?

Yes. In Finland, number search is completely legal when used appropriately and within the law. For example, a private person's name or address may be disclosed if the details are publicly available and the user has an acceptable purpose.
The 16500.fi services are based on official data sources and meet the requirements for personal data processing and data protection.

How does 16500 process personal data?

16500.fi complies with the EU General Data Protection Regulation (GDPR) and Finnish law. You can read the service's privacy statement here. The service only shows contact details that are publicly available and may be disclosed by law.
User data isn't stored in a personally identifiable form, used for marketing or shared with third parties.

Will the person know their details were searched?

No. Private persons aren't notified when their details are searched on services like 16500.fi. Searches are always one-way and leave no trace in the searched person's details.
Log data is retained only for use by the authorities, as required by data protection law.

Is number search reliable?

Number search works reliably when the information exists and is publicly available. Missing details are often due to an unlisted number or the person having blocked the publication of their details.
16500 uses up-to-date sources, but no search service can guarantee a result if the information isn't in the registers.

How do I recognize a reliable directory service?

A reliable service has transparent pricing, a clear user interface and customer support. Check that the service clearly states where the data comes from and on what terms it's disclosed.
16500.fi is a Finnish service with high customer satisfaction. It works without apps, registration or hidden fees – and all data is based on official, trusted sources.
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