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Who called?

Got a call from an unknown number? Identify the caller quickly and easily with the 16500 directory service. Knowing who's calling keeps you safer and saves time by filtering out nuisance or unnecessary calls.

Text the unknown number to 16500

SMS price: €3.50 per search.

All directory services from one number – easily by SMS

Search by number
Search by name
Addresses
Company details
Vehicle details

More services


How the directory service works

1

Type the contact you're looking for in a text message, for example:

  • Number search: NAME CITY
  • Name search: PHONE NUMBER
  • Address search: NAME or NUMBER
  • Company search: COMPANY NAME
2

Send the message to 16500.

Price: €3.50 per search.

3

You'll get the result in a reply message. The reply shows how many results were found and which one you're viewing, e.g. 1/5.

4

If there's more than one match, text L to 16500 to get the next ones. Each additional search costs €3.50.

SMS search

How do I recognize a suspicious phone number?

Many scams come from foreign country codes. If you're not expecting a call from abroad, it's best not to answer.

If the call came from within Finland, it's wise to identify the caller before deciding whether to call back. Text the unknown number to 16500 to quickly find out who called.

Is an unknown call a scam?

Be careful with all unknown calls, especially if there are children or elderly people around you. Always identify unknown callers first to check whether it's a scam or a genuine call.

When a strange number calls you or a loved one, check the caller quickly and easily by texting the phone number to 16500.

Sales call or important call?

Sales calls usually come from shorter-than-normal service numbers, such as those starting with 02. However, they're easily confused with the customer service numbers of banks, authorities or companies, which is why it's important to check them.

Only answer calls from service numbers if you're expecting a call or recognize the number. Otherwise, identify the caller before answering or calling back. You can also opt out of direct marketing to reduce nuisance calls (e.g. via ASML, Telemarkkinointikielto or DVV).

Identify a number before calling back

Scam calls and suspicious contacts can target anyone, regardless of age. Everyone deserves safer phone use: when an unknown number calls, check whose number it is and decide calmly what to do.

Protect your loved ones from scams and check an unknown caller quickly by texting the phone number to 16500.

Frequently asked questions

Other frequently asked questions
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